FAQs
1. What is LuxeGable?
LuxeGable is an online store that offers a curated selection of high-quality, stylish, and practical products to enhance your everyday life. We focus on providing affordable and trendy items that fit seamlessly into your lifestyle.
2. How does shipping work?
Since we work with suppliers from around the world, shipping times can vary depending on your location and the specific product ordered. Typically, orders are processed within 2-5 business days, and delivery can take 5-30 business days. We’ll send you tracking information as soon as your order ships.
3. Do you ship internationally?
Yes! We offer worldwide shipping. Shipping fees and times will vary depending on your location, and any applicable duties or customs fees are the responsibility of the customer.
4. Can I track my order?
Absolutely! Once your order has been shipped, we’ll provide you with a tracking number via email, so you can follow your package's journey from our suppliers to your doorstep.
5. What is your return policy?
We offer a 30-day return policy for most products. If you're not completely satisfied with your purchase, simply contact our customer service team within 30 days of receiving your order to initiate a return. Items must be unused and in their original condition. Please note that return shipping costs are the responsibility of the customer.
6. How do I contact customer service?
If you have any questions or concerns, feel free to reach out to us at luxegable@gmail.com. Our customer service team is here to help and will respond as quickly as possible, typically within 24-48 hours.
7. What payment methods do you accept?
We accept all major credit cards, including Visa, MasterCard, Applepay as well as PayPal. All transactions are securely processed to protect your information.
8. Are there any hidden fees?
Nope! The price you see at checkout is the price you pay. However, for international orders, there may be customs or duties fees depending on your country’s regulations, which are the customer’s responsibility.
9. Can I cancel or modify my order?
We process orders quickly, but if you need to cancel or make changes, please contact us as soon as possible. If the order hasn’t been processed yet, we’ll do our best to accommodate your request.
10. Do you offer discounts or promotions?
Yes! Keep an eye on our website and subscribe to our newsletter for exclusive promotions, sales, and discount codes.
Outsiders
Outsiders in the outdoors are often seen as beginners or misfits, but they’re the key to keeping adventure culture alive—bringing fresh energy, diverse perspectives, and a much-needed push for inclusivity. By breaking down barriers like cost, knowledge, and representation, we can turn outsiders into insiders and make nature truly for everyone.
Lakesoul
Calm, nature-oriented individual who finds balance and fulfillment spending a lot of time by the lake, valuing tranquility, reflection, and a deep connection with the water and surroundings.
Pyrocentric
Fire hospitality in nature embodies the primal yet profound act of gathering around flames, where radiant warmth and flickering light create an immediate sense of sanctuary. The fire becomes both host and hearth, offering not just physical comfort but also a space for connection, reflection, and the timeless ritual of shared presence in the wild.
This ties together the themes of inclusivity, personal connection to nature, and the unifying role of fire.